Privacy & Cookies

Vitadomi takes your privacy seriously. We appreciate the trust you place in us by providing us with your personal data. We always use your personal data in an honest manner that is worthy of that trust.

We are always transparent about the data we collect, what we do with it, who we share it with, and who to contact if you have any questions. You can use the Vitadomi  website without disclosing your identity. Below you will find information about the data that we collect by default when you visit the website. If you register for one of our services or contact us via forms, you will see detailed information about how your data is processed in connection with your registration.

Vitadomi, located at Keizerstraat 34, 1740 Ternat, Belgium, is responsible for the processing of personal data as shown in this privacy statement.

Contact details
Keizerstraat 34, 1740 Ternat, Belgium
The responsible data protection officer can be reached via the contactform

Personal data that we process
Vitadomi processes your personal data because you use our services and / or because you provide this information to us yourself.
Below you will find an overview of the personal data that we process:

  • First and last name

  • Address data

  • Phone number

  • E-mail address

  • IP address

  • Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone

  • Location data

  • Information about your activities on our website

  • Information about your surfing behavior across different websites (for example because this company is part of an advertising network)

  • List of customer contact details via an app

  • Internet browser and device type

We also use social media plugins.

For what purpose and on what basis we process personal data
Vitadomi processes your personal data for the following purposes:

  • Sending our newsletter and / or advertising brochure

  • To be able to call or e-mail you if necessary to perform our services

  • To inform you about changes to our services and products

  • To offer you the opportunity to create an account

  • To deliver goods and services to you

  • Vitadomi analyzes your behavior on the website in order to improve the website and to tailor the range of products and services to your preferences.

  • Vitadomi follows your surfing behavior on various websites with which we tailor our products and services to your needs.

How long do we keep personal data 
Vitadomi does not store your personal data longer than is strictly necessary to achieve the purposes for which your data is collected.
We use the following retention periods for personal data: 2 years

Sharing of personal data with third parties
Vitadomi will not sell your information to third parties and will only provide it if this is necessary for the execution of our agreement with you or to comply with a legal obligation. We conclude a processor agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. Vitadomi remains responsible for these processing operations.

Cookies, or similar techniques, that we use 
Vitadomi uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. Vitadomi uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to make the website work properly and to optimize it. In addition, we place cookies that keep track of your surfing behavior so that we can offer customized content and advertisements. On your first visit to our website, we have already informed you about these cookies and we have asked your permission for the site. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously saved via your browser settings.

Vitadomi uses the following cookies.

- Google Analytics

We use Google Analytics to collect statistical data. This cookie determines the visitor session. Expiration Date: After the session

This cookie determines unique visitors. Expiration date: 2 years

This cookie tracks traffic sources and navigation. Expiration date: 6 months

This cookie is used to distinguish users from each other. Expiration date: 2 years

This cookie is used to distinguish users from each other. Expiration time: 24 hours

This cookie is used to throttle the request speed. When Google Analytics is implemented through Google Tag Manager. Expiration time: 1 minute

View, modify or delete data 
You have the right to view, correct or delete your personal data. You can do this yourself via the personal settings of your account. You also have the right to withdraw your consent to the data processing or to object to the processing of your personal data by our company and you have the right to data portability. This means that you can submit a request to us to send the personal data that we have about you in a computer file to you or another organization mentioned by you. If you want to exercise your right to object and / or right to data portability or if you have other questions / comments about data processing, please send a specified request via the contactform. To ensure that the request for access has been made by you, we ask you to send a copy of your ID with the request. This is to protect your privacy. Vitadomi will respond to your request as soon as possible, but in any case within four weeks.

How we protect personal data 
Vitadomi takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized changes. If you feel that your data is not properly secured or there are indications of abuse, please us via our contactform.